New Generation

If you are using a Viafoura or domain login you can reset your password by following the steps listed below.

Please note: If you are using a social login (such as Facebook, Twitter or Google+, etc.), your password cannot be reset through the commenting module, any changes to your password must be done through the social network site.  

To reset your password, please follow these steps:

  1.  Click on the avatar located by the commenting box or the notification bell

  2. Click on the “Forgot Password” link below the Log In button.

  3. Enter your email address and select the Reset button. You will be sent an e-mail containing a temporary password that will expire after 24 hours.

  4. Once you receive the temporary password, log into the commenting platform using the temporary password and follow the instructions to set a new password.
Classic

If you are using a Viafoura or domain login you can reset your password by following the steps listed below.

Please note: If you are using a social login (such as Facebook, Twitter or Google+, etc.), your password cannot be reset through the commenting module, any changes to your password must be done through the social network site.  

To reset your password, please follow these steps:

  1.  Click on the Login or Signup link on the commenting module
  2. Click on the “Forgot Password” link above the Sign In button.
  3. Enter your email address and select the Email Password button. You will be sent an e-mail containing a temporary password that will expire after 24 hours.
  4. Once you receive the temporary password, log into the commenting platform using the temporary password and follow the instructions to set a new password.