How to manage the Banned and Spam Words Filters

Blocking certain words from your site’s comments can be crucial to keeping the content relevant, clean and within your site’s commenting guidelines.

Site administrators and moderators can block out certain words which they deem inappropriate (such as obscene or racial terms). Viafoura’s commenting module comes with a list of preset banned words, however, you can also add to the list. The list of spam words will mark any comment containing these words Spam and remove them from the comment thread.

To add to the list of banned words, or to create a spam word list, please follow the steps below:

  1. Log in to admin.viafoura.co
  2. Click on Site Settings and on the left panel, select Moderation
  3. Update the Banned Words list or the Spam Words list

Banned words: Enter any new words or phrases in a new line and click Save. When users submit a comment that contains a word or phrase from the Banned Word list, the word will be hidden with asterisks such as ‘*****’ in the comment thread.

Spam words: Enter any new words in a new line and click Save. When users submit a comment that contains a word from the Spam Word list, the whole comment is removed from the comment thread and labeled as Spam for moderators to review.

Please note: Administrators and moderators can choose to unmark a comment labeled as Spam. The comment will immediately reappear in the comment thread.