How to enable Edit and Remove functions for users

Viafoura allows your users to edit or remove a comment they’ve submitted to your site. You may allow one, or both of these options and set a time limit for these comment option.

To enable the Edit or Remove comment functions, please follow the steps below:

  1. Log into admin.viafoura.co.
  2. Go to Site Settings, and select Commenting Tool in the left panel.
  3. You will see three options available which allow users to edit or remove their comments and to set a time limit after which comments are permanently saved and cannot be modified by the user.vfadmineditremovecomment
  4. You may set a time limit for how long users have to edit or remove their comments, ranging from 30 seconds to Forever.
  5. Click Save at the bottom to save these changes.

Notes for Admins and Moderators:

  • The full edit history of each comment can be viewed in the Viafoura Admin Center
  • With premoderated comments, if you are approving a comment that has since been changed by a user, an alert will appear to inform you the comment has been edited
  • Pre-moderated comments that have been edited after approval will be placed back in the awaiting moderation queue on for review
  • If a user edits a comment, the comment is evaluated again by the banned or Spam word filters
  • If a user removes their comment, the replies from other users will remain
  • We suggest the shorter time frames (5 minutes and under) for these functions. This allows enough time to edit a comment for mistakes or add additional content.