Support Center

How to filter through my comments

Last Updated: Nov 04, 2015 01:43PM EST

When you login to the admin area (http://admin.viafoura.com) the first screen you will see is the moderation section. Here you will be able to see all the comments and the users who left them on your entire site. On the left hand side of the moderation section, you will see a list of filters for your comments. You can filter your comments the following way:

 
  • By section- If you have sections enabled, you will see a drop down on the top left which will allow you to show comments for specific sections (i.e. news, entertainment, etc)

  • All comments - This is a list of all the comments on your site, regardless of status (i.e. approved, disabled, etc)

  • Approved - all the comments that are public and can be seen by other users.

  • Disabled - comments that you have disabled and removed from public view (moderators and users who created the disabled comment will be able to see the comment)

  • Removed - comments that have been removed by the user who created it. (You can give your audience the option to remove their own comment within a certain time frame)

  • Flagged - comments that have been flagged by readers on your site will appear here for your team to review. Comments show in decending order, with the oldest comments appearing first.

  • Spam - comments that have been automatically marked as spam by our spam filtration system

  • Editors Pick - comments that your newsroom team have chosen to be featured.

  • Awaiting Approval - if you have chosen to pre-moderate comments (i.e. ensure that it has been reviewed by a human before publication) they will live here until approved.

     

Contact Us

  • Email Us
  • Viafoura can be found on many websites across the internet, but we don't moderate for our clients - we don't delete or modify your comments. If you require assistance with a comment you have posted, or technical help, please contact the website directly and we will work with them to find a resolution.
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete